Erfianto, Rusdi. “Business Process Improvement Pengelolaan Dokumen Elektronik Debitur Pada Bank Swasta: (Studi Kasus Sub Unit Vault Management Bank X)”. Indonesian Journal of Office Administration 1, no. 2 (Desember 30, 2019): 01–16. Diakses Oktober 15, 2025. https://jurnal.ariyanti.ac.id/index.php/adminof/article/view/6.